What should be done if a client complains of pain during a nail procedure?

When a client complains of pain during a nail procedure, the appropriate course of action is to assess the client's issue and stop the procedure immediately. This approach prioritizes the client's comfort and safety, which are paramount in any service provided by a manicurist. Pain can be indicative of various issues, such as improper technique, an allergic reaction, or an underlying medical condition. By stopping the procedure, you can investigate the source of the pain, communicate with the client, and determine the best way to address their discomfort.

This response also emphasizes the importance of maintaining a client-centered approach in professional practice. It ensures that the client feels heard and valued, which can help build trust and rapport. In contrast, continuing with the procedure could exacerbate the issue, potentially leading to injury or further discomfort. Ignoring the complaint goes against ethical obligations and can create a negative experience for the client. Applying ice may provide temporary relief but does not address the underlying cause of the pain nor the immediate need to stop the procedure and assess the situation thoroughly.